Toolkit
Incident Report Template
Copy/paste this. Keep it boring. Boring wins.
Template
Title:
Date/Time (timezone):
System/Domain:
Summary (2-3 sentences):
What happened (chronological):
1)
2)
3)
Evidence:
- filename + hash:
- filename + hash:
- links:
Impact:
- what broke
- who was affected
- duration
Actions taken:
- steps performed
- support tickets filed (IDs)
Current status:
- resolved / ongoing / unknown
Notes:
- anything uncertain labeled clearly as uncertain